Terms of service
TERMS OF SERVICE
M.Y. Atelier operates this website. When we mention "we", "us", or "our", we are referring to M.Y. Atelier. By using this website, you agree to comply with all the terms, conditions, policies, and notices stated here, as well as any additional terms and conditions and policies that are referenced or available through hyperlinks. This agreement applies to accessing our site or making a purchase from us.
The products available on the site are intended for personal, non-commercial use only, unless you have written authorization from M.Y. Atelier stating otherwise. These terms do not apply to individuals intending to sell the products commercially (referred to as "Wholesalers"). By using the site or purchasing products from us, you confirm that you are not a Wholesaler. Wholesalers must contact M.Y. Atelier directly before making any purchases on the site to receive the applicable terms for them. It is prohibited to use the site for any unlawful purposes or to engage in any activities that violate upon the rights of M.Y. Atelier or others.
Please note that we have the right to reject any order you place with us. We may also choose to limit or cancel the quantity of items that can be purchased per person or per order. These restrictions may apply to orders made under the same account, using the same credit card, or with the same billing and shipping address. If we need to make any changes to or cancel an order, we will make an effort to notify you by contacting the email provided when the order was placed. Additionally, we reserve the right to restrict orders that, in our opinion, appear to be made by wholesalers. By placing an order, you acknowledge and accept the following conditions: "Please be aware that alterations are often required on most gowns, even those that are ordered with custom length and/or measurements. The cost of such alterations is not included in the price."
SECTION 1 – PRODUCT AVAILABILITY AND PRICING
The prices of our products may change at any time, and we have the right to modify or remove any product or part of the website without prior notice. We are not responsible for any losses incurred due to changes in prices, product availability, temporary site suspension, or the discontinuation of any product or the website.
SECTION 2 – DISPLAY OF COLORS
We have made every effort to accurately display the colors and images of our products on the website. However, we cannot guarantee that the colors displayed on your computer monitor will be completely accurate.
SECTION 3 – VARIATION IN PRODUCT COLORS
There may be variations in colors between the ones shown on the website and the actual fabric you receive. Colors are not standardized across different vendors. Fabric orders are cut from different bolts of fabric than garment orders, so there may be slight variations between bolts. Neither M.Y. Atelier nor the vendor can guarantee an exact color match between the one shown on the website and the one you receive. We do not provide warranties regarding the color of the garment or fabric you receive.
SECTION 4 - CHOOSING THE RIGHT SIZE
Different vendors have their own size charts, and sizes may vary between vendors. It is important to consult the size chart provided by the specific vendor when selecting your size. Keep in mind that most garments will require some form of alteration, as they are either custom-made to your measurements or come in standard sizes. Please note that M.Y. Atelier cannot assist with taking measurements or suggest a size. Once you place an order, neither the vendor nor M.Y. Atelier can accommodate any size changes. Therefore, it is your sole responsibility to determine and order the correct size. M.Y. Atelier will not be held accountable for any dissatisfaction resulting from an incorrect sizing choice. You can find the vendor's size chart on the product page. Please be aware that the vendor may have set a maximum size for certain products, and M.Y. Atelier cannot guarantee availability in a specific size. For larger sizes, the final appearance of the products may differ from the photos on the website. M.Y. Atelier sizes are based on Russian or European sizing. To help you match Russian sizes to the M.Y. Atelier size chart, refer to the charts provided below. If the tag size differs in your country, please only consider the Russian size as a reference. Please visit the size charts for more information.
The below charts will help you match Russian sizes to M.Y. Atelier size chart. If the tag size is different for your country, only Russian size can be taken as a reference.
Tag size / European / US Street Size
|
Russian |
European |
USA |
|
RUS 40 |
EU 34 |
US 0 |
|
RUS 42 |
EU 36 |
US 2 |
|
RUS 44 |
EU 38 |
US 4 |
|
RUS 46 |
EU 40 |
US 6 |
|
RUS 48 |
EU 42 |
US 8 |
|
RUS 50 |
EU 44 |
US 10 |
|
RUS 52 |
EU 46 |
US 12 |
|
RUS 54 |
EU 48 |
US 14 |
|
RUS 56 |
EU 50 |
US 16 |
SECTION 5 – ADDITIONAL FEES
Additional charges may be applicable for specific order specifications such as plus sizes, extra length, hollow-to-hem measurements, and rush delivery. Some of these charges may not be displayed on the product page but will be added during the checkout process.
SECTION 6 – WHEN TO PLACE AN ORDER
To ensure sufficient time for production, shipment, and any necessary alterations, it is recommended to place your order with M.Y. Atelier as far in advance of the event as possible. Please note that vendor's estimated delivery times are approximate and may change based on their production schedule. Vendors are unable to guarantee specific delivery dates and may alter them without prior notice. While most orders are delivered on or before their estimated delivery date, delays in production or shipping schedules may occur. Such delays may impact the delivery of the product to M.Y. Atelier. Please understand that M.Y. Atelier does not have control over a vendor's production or shipping schedule and cannot be held responsible for any losses resulting from vendor delays.
SECTION 7- Coupon Codes:
M.Y. Atelier reserves the right to cancel any coupon codes applied to an order.
SECTION 8-Promotions:
M.Y. Atelier may offer promotions periodically in its online store. These promotions are subject to the Terms of Service, but any specific disclaimer or term stated in the promotion itself supersedes these Terms. Promotions cannot be applied to previous or existing orders or used in conjunction with any other offer. M.Y. Atelier reserves the right to modify or discontinue any promotion at any time without prior notice.
SECTION 10 - Accuracy of Billing and Account Information:
To make a purchase on the Site, you agree to provide current, complete, and accurate information for both the purchase itself and your account. You also agree to promptly update your account and other information as needed so that we can complete your transactions and contact you if necessary. Please note that we require an email address for your order. All correspondences, confirmations, and notifications will be sent to this email address. It is important for you to provide and maintain a current email address that you have regular access to. We may need to email you important information about your order that may require an immediate response.
SECTION 12 – Testimonials Disclaimer
The testimonials you see on the M.Y. Atelier site reflect individual experiences and do not represent the opinions of M.Y. Atelier. We make no representations or warranties regarding these testimonials. No compensation is provided for customer testimonials.
SECTION 13 - LINKS TO THIRD-PARTY WEBSITES
The Site may contain content, products, and services provided by third parties. We are not responsible for the accuracy or reliability of any such third-party materials or websites. When you click on a third-party link on the Site, you will be directed to a website that is not affiliated with us. Please carefully review the policies and practices of such third parties before engaging in any transactions with them. If you have any concerns or questions about third-party products, please contact the third party directly.
SECTION 14 - PRIVACY POLICY
When you submit personal information through the store, it is subject to our privacy policy. You can view our privacy policy by clicking here.
SECTION 15 - ERRORS AND OMISSIONS
Occasionally, there may be errors, inaccuracies, or omissions on our site or the Site. We reserve the right to correct any such errors or omissions and to update information without prior notice. The material on this site is provided for general information only and should not be solely relied upon for decision-making. We are not responsible for any inaccuracies or incompleteness of the information on this site. Your reliance on the material is at your own risk.
SECTION 16 - DISCLAIMERS AND LIMITATIONS
We cannot guarantee that your use of the Site will always be uninterrupted, timely, secure, or error-free. We also cannot ensure that the results obtained from using the Site will be accurate or reliable. At times, we may need to remove or cancel the Site without notifying you. You understand and agree that your use of the Site is at your own risk. The Site and all products and services provided through the Site are provided on an "as is" and "as available" basis, without any express or implied warranties or conditions. This includes warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement unless expressly stated otherwise by us. In no event will M.Y. Atelier, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Site or any products obtained through the Site. This includes any errors or omissions in the content or any loss or damage incurred as a result of using the Site or any content posted, transmitted, or made available through the Site, even if we have been advised of the possibility of such damages. However, if certain jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.
SECTION 17 - SEVERABILITY
If any part of these Terms of Service is found to be illegal, invalid, or unenforceable, the rest of the terms will still be enforceable to the maximum extent permitted by law. The illegal or unenforceable part will be considered as removed from the Terms of Service, but this removal will not affect the validity and enforceability of the remaining provisions.
SECTION 18 - TERMINATION
Any obligations and liabilities between the parties that were incurred before the termination date will continue to exist after the termination of these Terms of Service. These terms are effective until either party terminates them. You can terminate this agreement at any time by no longer using the website.
SECTION 19 - ENTIRE AGREEMENT
The fact that we don't enforce any right or provision in these Terms of Service does not mean that we waive that right or provision. These Terms of Service, along with any policies or rules posted on the website, constitute the entire agreement between you and us and govern your use of the website. They replace any previous agreements, communications, or proposals, whether written or oral, between you and us (including any previous versions of the Terms of Service). Any uncertainties in the interpretation of these Terms of Service will not be interpreted against the party that wrote them.
SECTION 20 - MODIFICATIONS TO TERMS OF SERVICE
You can always find the most up-to-date version of the Terms of Service on this page. We reserve the right, at our discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to regularly check our website for any changes. By continuing to use or access the Site after any changes are posted, you are indicating your acceptance of those changes.